The makerspace is able to keep track of how many people come into the space, thanks to our “people counter”. This data has shown that the space is a much-needed resource here at UF. But, is everyone’s experience in the space good? Do you like the events? Did you enjoy the activities? Are we meeting your needs? Our limited quantitative data is not enough to help us improve. So, we built a feedback machine!
Using arduinos, arcade buttons and a micro SD module, we built a 3-button system to log whether your experience was Great, Okay, or Not Good. There is also an optional written feedback slot that is attached to the side.
Machine locations:
- By our Make and take bin (to keep track of the Make and Take data)
- Just inside the door (for general space feedback, and event-specific feedback)
How we will use the data
Make and Take Feedback: The button machine will replace the sign-in sheet previously used for Make and Take activities. Instead of signing in, participants can simply press a button to indicate their experience. This will provide data on both participation and participant satisfaction.
Participation data will help us estimate how many supplies are needed for future activities and reduce the likelihood of running out of materials. Participation and satisfaction data together will help us determine whether an activity should be offered again. Written feedback will provide additional context and may identify changes that could improve future versions of the activity.
General space feedback: Because the machine includes a clock module, each button press is timestamped. This allows us to distinguish between feedback related to specific events and feedback about general experiences in the makerspace.
Event-related feedback will be used in the same way as Make and Take feedback to evaluate programming and guide future offerings. General space feedback will help identify trends in user experiences and determine whether further investigation or changes are needed to improve the makerspace environment.
We can’t wait to hear what you have to say!